FAQ


WHICH DESIGNER BRANDS DO YOU CARRY?
We sell designer brands such as Christian Dior, Louis Vuitton, Vivienne Westwood, Prada and many more.

WHAT IS YOUR ARCHIVE COLLECTION?
The Archive Collection is a collection of exclusive luxury items available for rent within Toronto and New York. Rentals are only made to magazines, publications, and other major organizations.

HOW CAN I CONTACT YOU ABOUT COLLABORATIONS/RENTALS/PHOTOSHOOTS?
You can submit inquiries via the website's contact form or personally message our instagram (@intoarchive) where you can expect a response in a day or two.

HOW CAN I FIND OUT ABOUT YOUR LATEST PRODUCTS?
You can sign up for our newsletters or recieve the latest news from our Instagram page.

WHAT ARE THE PAYMENT OPTIONS?
We accept PayPal, Apple Pay, and all major debit or credit cards.

HOW MUCH IS SHIPPING?
We offer international tracked shipping for 20 USD. We ship from both Japan, United States, and Canada depending on the item purchased.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ITEM?
Expect your product to arrive 1-2 weeks after being purchased.

WHAT IS YOUR RETURN POLICY?
Unfortunately at the moment all sales are final. We do our best to represent each item with detailed descriptions, sizes, and conditions. Authenticity is always guaranteed.

WHAT IF I NEVER RECEIVE MY PRODUCT AFTER PURCHASE?
If you have not received your item please contact us and we will do our best to track it down or, if availability allows, send a you new one.